Welcome to summer. I hope everyone has had some time outside and is benefitting from the outdoor air and sunshine. Maybe a garden treat or two !
It has been a bit since I last put out an email. We have seen so much in the last couple months and it has been a lot to process. If you need a hand in processing these things, please reach out. I have many resources that I can tap into, refer too and lend my hands in other ways than massage. I am here for you.
One of the things that has changed is that we at IndiGlo are able to see you all now and are doing so in a very thoughtful, controlled, and sanitized way. We are all wearing PPE during your visits, temping when you arrive, washing hands upon arrival/leaving, staggering appointments, pre-screening by phone the day of your visit, cleaning like we have never cleaned before with EPA approved cleaners, and requiring masks and eye coverings for us and you while you are on the table or in the clinic.
Because of these changes we have less appointments available during the day and they are very specific on times. The rooms might be a bit breezier as well as we have windows open and air filters with ultraviolet light going as well.
Some other new things. I have two spaces I am working from. One new upstairs and one downstairs in my regular space. ( Let me know if you have issues with stairs and we will avoid scheduling Wed, Thurs). They have been optimized for cleaning and so some changes are in place in the rooms, but close to what you remember.
We have new intake forms to do before you visit. This is a one time occurrence. You do not need to do them every time. We have a morning assessment call as well. You will be asked to sign every time we go over your appointment. :) A note on pre-planning. Traveling in and out of State on airplanes or similar group travel will require 14 days at home from your travel before you can be seen. So set appointments accordingly.
With the increase in equipment and supplies required to work and the decrease in the number of clients I can see in a day due to disinfection protocols, I will ultimately have to raise my rates. As of August 1st, 60 minutes will be $97., 75 minutes will be $107. and 90 minutes will be $127. All prepaid packs purchased prior to this date will be honored. If you prefer, a shorter, more focused Contingent Care Sessions (CCS) they are available for $87.
YOU WILL NOT BE CHARGED FOR CANCELING RIGHT NOW. The new normal of Covid 19 means that you may need to cancel last minute or I might need to cancel last minute. This is disappointing I know, but you will not be charged. We want everyone to know it is ok to cancel if needed. As Massage Therapists, we operate under different guidelines than the phases the counties use as guidance. We are watching hospital surge capacity guidelines as well as county phases and may need to change how we are seeing clients based on those parameters. We will keep you updated and watch them carefully now that we are open. If things change and we see a rise in cases I may be contacting you about changing your appointment to a Contingent Care Session (CCS). We will be closely monitoring and caring for you all with safety and health in mind.
If you want to see pictures of how things look and or want more info about the questions we ask and or other things please check out our website blog at www.indiglohealingarts.com or if needed give us a call or email. We will help however we can. Working together, we can get through this.
We have tried reaching out to everyone personally since our closure to reschedule, but if we have not reached you..please let us know.
Thank you so much for ALL of your support!! Hugs! Stephanie